Cloud, location-based digital services, social media, global multi-sourcing...
Business today relies on the innovation and performance of technology and communications systems, and the secure and proper management of data. System problems can have critical repercussions for revenues, data security and business reputation. Your business is only as strong as its systems for managing services and data.
Our Technology team provides expert commercial advice on the full range of technology and communications service licensing, procurement and outsourcings - from vanilla contact centre outsourcings to global business process outsourcings. We don't just advise on the legal terms. We add real commercial value in deal-shaping and legal and commercial risk management. We provide pragmatic, risk-based advice on the key commercial terms such as service incentivisation, pricing, privacy and data security, governance and dispute management.
Our expertise covers:
Binding Corporate Rules
Business continuity services
Business process outsourcing
Licensing and distribution
Privacy and data protection
Technology service procurement
Our latest alerts, briefings & reports
Nabarro briefings and reports
U.K. ICO issues new Code of Practice on Subject Access Requests
The U.K. Information Commissioner's Office (ICO) has issued a new Code of Practice on dealing with Subject Access Requests (Code). View full briefing
Is "Safe Harbor" no longer safe? EU to review regime for personal data transfers to the US
In a dramatic announcement on 19 July, EU Commissioner Viviane Reding stated that the European Commission will be reviewing its Safe Harbor Agreement with the US. This review will be keenly awaited by many companies and other organisations who presently rely on the Safe Harbor Agreement to lawfully transfer personal data between the EU and the US. View full briefing
Take-down: New directive for actioning illegal website content
Contrary to indications given last year, the European Commission (EC) now proposes a new directive to cover take-down procedures and action relating to unlawful website content. View full briefing
Supplier beware! New laws proposed to protect consumers of digital content
At present in the UK, there is little protection for consumers who have purchased digital content such as apps, online games, video or music downloads, software or e-books. View full briefing
EU Working Party issues Opinion on Big Data use
On 2 April 2013 the European Union Article 29 Working Party (the Working Party) issued an Opinion which will have important ramifications for all those involved in processing personal data in the EU. View full briefing