Technology overview
Cloud, location-based digital services, social media, global multi-sourcing... Business today relies on the innovation and performance of technology and communications systems, and the secure and proper management of data. System problems can have critical repercussions for revenues, data security and business reputation. Your business is only as strong as its systems for managing services and data.
Our Technology team provides expert commercial advice on the full range of technology and communications service licensing, procurement and outsourcings - from vanilla contact centre outsourcings to global business process outsourcings. We don't just advise on the legal terms. We add real commercial value in deal-shaping and legal and commercial risk management. We provide pragmatic, risk-based advice on the key commercial terms such as service incentivisation, pricing, privacy and data security, governance and dispute management.
Our expertise covers:
- Applications development
- Binding Corporate Rules
- Business continuity services
- Business process outsourcing
- Cloud-based services
- Consulting services
- Data centres
- Data security
- Desktop outsourcing
- E-commerce
- Licensing and distribution
- Location-based services
- Off-shoring
- Outsourcing
- Privacy and data protection
- Social media
- Vendor contracts
- Technology service procurement